G.B. Telecom Training Department

We understand the huge part the telephone plays in every company. That’s why at G.B. Telecom we have our own Training Department with Training Officers on hand to make sure that you are both comfortable and confident in the use of your new telephone.

Main aims of our telephone system training:

• To make sure you are confident in using your new equipment
  
• To make sure your telephone system is meeting your needs
  
• To make using the telephone as enjoyable as possible for you
  

Three different types of training are available to each new customer:

1. Pre-Installation Training
   
   If required, our Trainers can come on site prior to the system installation to give you an insight into the telephone system and how it works.

2. Hand Holding / System Training
   
   When the system actually goes live our Trainers will be present to ‘hold your hand’ to make sure that everything runs smoothly. They will then train all required members of staff on all aspects of the handsets in use and answer any questions.

3. Continuous Training
   
   All staff training is free during the first year (ie. continuous training is available). For whatever reason, (new staff member, etc.) you can ask for additional training at any time and we will arrange this for you.
   

We are also very happy to give advice over the telephone if necessary. So, if you have a query/question, just call us at the Training Department where we will be pleased to give all the assistance we can.